1. Introduction
Monmet Technologies Inc. ("we," "us," "our," or "Company") is
committed to protecting your privacy. This Privacy Policy explains
how we collect, use, disclose, and otherwise process your personal
information in accordance with applicable laws, including the
Personal Information Protection and Electronic Documents Act
(PIPEDA) and Quebec's Law 25.
2. Information We Collect
We collect the following types of personal information:
-
Contact Information: Name, email address, phone
number, and company name (when you submit contact forms or request
quotes)
-
Message Content: Any messages, comments, or
product inquiries you submit through our website
-
Device Information: IP address, browser type,
operating system, and pages visited (automatically collected)
-
reCAPTCHA Data: Bot detection data from Google
reCAPTCHA v3 to prevent spam and abuse
3. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries and provide customer service
- To process quote requests for our products
-
To send you requested information about our products and services
- To improve our website and customer experience
- To prevent fraud, abuse, and security threats
- To comply with legal obligations
4. How We Protect Your Information
We implement appropriate technical and organizational security
measures to protect your personal information:
-
Encryption: All data transmitted through our
website is encrypted using SSL/TLS (HTTPS)
-
Formspree: Email submissions are processed
through Formspree, a secure third-party service that encrypts and
protects your data
-
Bot Protection: reCAPTCHA v3 prevents automated
spam and attacks
-
No Database: We do not store personal information
in a backend database; it is only processed through secure
third-party services
5. Data Retention
Your personal information is retained only for as long as necessary
to fulfill the purposes for which it was collected:
-
Contact Forms: Emails are retained in your inbox;
you may delete them at any time
-
Quote Requests: Stored for business purposes
(quote fulfillment and follow-up)
-
Automatic Data: Server logs and analytics data
are typically retained for 90 days
6. Third-Party Services
We use the following third-party services to process your data:
-
Formspree (formspree.io): Processes and delivers
email submissions. Your data is encrypted and processed securely.
-
Google reCAPTCHA v3: Analyzes user behavior to
prevent bot attacks and spam. See
Google's Privacy Policy
for more information.
7. Your Rights Under Quebec Law
Under Quebec's Law 25 and PIPEDA, you have the following rights:
-
Right to Access: You can request access to your
personal information
-
Right to Correction: You can request correction
of inaccurate information
-
Right to Deletion: You can request deletion of
your personal information (subject to legal obligations)
-
Right to Opt-Out: You can opt out of marketing
communications
-
Right to Portability: You can request your data
in a portable format
8. How to Exercise Your Rights
To exercise any of the rights listed above, please contact us at:
- Email: info@monmettech.com
- Phone: 514-788-6007
-
Mailing Address: Monmet Technologies Inc.,
Quebec, Canada
We will respond to your request within 30 days in accordance with
applicable laws.
9. Cookies and Tracking
Our website does not use cookies for tracking. We only use essential
cookies for website functionality. No third-party cookies are used
for advertising or analytics without your consent.
10. Children's Privacy
Our website is not directed to children under 13 years of age. We do
not knowingly collect personal information from children. If you
believe we have collected information from a child, please contact
us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify
you of any changes by posting the updated policy on our website and
updating the "Last Updated" date. Your continued use of the website
constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy
practices, please contact us:
- Email: info@monmettech.com
- Phone: 514-788-6007
- Website: monmettech.com
13. Compliance
This Privacy Policy complies with:
-
Personal Information Protection and Electronic Documents Act
(PIPEDA)
- Quebec's Law 25 (Bill 64)
- Canadian Anti-Spam Legislation (CASL)
- General Data Protection Regulation (GDPR) - for EU visitors
Monmet Technologies Inc. is committed to your privacy and data
protection. If you have concerns about how your data is handled,
please reach out to us immediately.